“This afternoon I attempted to install a Nest thermostat. I went through the “easy” installation instruction, turned it on cool and bam hot air. I attempted to troubleshoot it and nothing. At this point, I needed to reach out to someone and get this fixed before my wife came home and I was in trouble. I called Integrity, explained what happened and they were here in 10 minutes. The technician was able to troubleshoot the problem and have my air blowing cool quickly. I asked him what I owed him and he simply said, “you’re good, I was on my way out anyway.” I was absolutely dumbfounded, in a day and age where customer service is one of the last things on a company’s mind, not only did Integrity come out quick but fix it for nothing. Tell you what, you have a lifelong customer now. Thanks and I look forward to spreading the word about this awesome company.”
- John G.