When Brenden arrived he
Determined the compressor needed to be replaced, but got the system operational for the weekend. On Monday the team in the Office called with the proposal and time line, and this.morning the new compressor was installed.
Throughout the process Brenden has kept us well informed and the Team in the Office have been very responsive.
What an excellent experience. We look forward to our future relationship with Integrity.”
- Curtis C.
“My parents AC went out and after 2 days of them basically miserable ( both elderly and sick) I took a risk and requested assistance on FB . They are on a very small fixed income and unfortunately I was not able to help them at this time. Needless to say, Brandon replied to my request within a couple minutes and offered to assist. Now when I tell you dont give up 5 minutes before the miracle happens. I MEAN JUST THAT…. They sent someone out that same evening and my parents are up and running again. IT IS SO REFRESHING TO KNOW GOOD PEOPLE, GOOD COMPANIES OUT HERE and there still may be hope for humanity after all.
Mom sends her gratitude and cried all night over this grand gesture.
We appreciate you all and when we do need to replace I know who we are calling.
Thank you for taking care of my parents!!!”
- Michelle G.
“Brandon was very professional and explained all steps of my AC inspection. I felt very confident that he had my best interest in mind when reviewing with me what I should do next. I will only call Integrity when my AC needs service.”
- Jim S.
“I’m a 73 year old dude and as you can imagine in my lifetime I had lots of contractors and services working on my homes – I never experienced such excellent, professional and honest service like the INTEGRITY service!
Those guys really live up to the name of the company- INTEGRITY!
1.) Showed up right on time, as promised
2.) Quickly grasped the nature of the problem, excellent diagnostic skills
3.) No high pressure sales; clearly and honestly explained the scope of work needed and the different options.
4.) Went extra miles to get the customer (me) happy.
5.) Pricewise – excellent, extremely competitive.
6.) Finished the job on time and as promised, no excuses.
7.) And lastly – amazing personal and communication skills, nice guys!
Special thanks to Robert Ryder, Braeden Hennen and Granger – keep the good work up, keep the INTEGRITY going!
Oleg T.”
- Oleg T.
“Excellent service across the board. I was looking for a Tempstar Elite dealer and I was not disappointed.
I sent an online service request, and I got a prompt reply. A visit was scheduled for the next day. The technician, Butch, was rigorous and professional. Very pleasant to communicate with him. He clearly explained his findings throughout the service call. Now everything is fine. While discussing with Butch about the distinct (harsh) coastal environment conditions and the impacts of regular maintenance on the useful life of the system and dependable operation, especially for the roof installed A/C-Heat Pump unit, I decided to sign up for Integrity’s COOL Club maintenance plan. My overall experience was simply in tune with Integrity’s customers satisfaction top ratings. Highly recommended. Thank you.”
- Marcel B.
“After my husband called, Vincent called back and stated he would be on his way. When he got here he was very courteous and very professional, he was able to get our air up and running. Highly recommend.”
- Laura C.
“This is my 3rd service with Integrity and I could be more pleased. I have never felt pressured or mislead when it comes to the maintenance of my older unit. I appreciate the reminder call for maintenance as well.
Definitely recommend!”
- Cara T.
“They were awesome! I’ve never had a ductless system before. Matt told me the what and how’s. Had a leak on one of my units, he showed and told me what he was doing. Very affordable. Will be my go to here on out. Thanks!!!”
- Kim W.
“Brendan and his Partner (I am sorry I forget his name) came in and repaired just what was needed and didn’t try to take advantage in your time in need to sell me a whole new unit like some others might do!”
- David L.