I sent an online service request, and I got a prompt reply. A visit was scheduled for the next day. The technician, Butch, was rigorous and professional. Very pleasant to communicate with him. He clearly explained his findings throughout the service call. Now everything is fine. While discussing with Butch about the distinct (harsh) coastal environment conditions and the impacts of regular maintenance on the useful life of the system and dependable operation, especially for the roof installed A/C-Heat Pump unit, I decided to sign up for Integrity’s COOL Club maintenance plan. My overall experience was simply in tune with Integrity’s customers satisfaction top ratings. Highly recommended. Thank you.”
- Marcel B.
“After my husband called, Vincent called back and stated he would be on his way. When he got here he was very courteous and very professional, he was able to get our air up and running. Highly recommend.”
- Laura C.
“This is my 3rd service with Integrity and I could be more pleased. I have never felt pressured or mislead when it comes to the maintenance of my older unit. I appreciate the reminder call for maintenance as well.
Definitely recommend!”
- Cara T.
“They were awesome! I’ve never had a ductless system before. Matt told me the what and how’s. Had a leak on one of my units, he showed and told me what he was doing. Very affordable. Will be my go to here on out. Thanks!!!”
- Kim W.
“Brendan and his Partner (I am sorry I forget his name) came in and repaired just what was needed and didn’t try to take advantage in your time in need to sell me a whole new unit like some others might do!”
- David L.
“We are giving Integrity Air and Heat 5 plus stars for the great service they gave us when our AC died. They came, diagnosed the death, and replaced it with a new Gree unit in just a few hours. Vincent was very professional and couldn’t have been more pleasant to us. Many thanks to them! We would definitely recommend him and Integrity to anyone who has needs help with their ACs or furnaces.”
- Cliff and Linda H.
“We call Integrity because we thought we lost freon. The air conditioner was running, just not cold. From the time we called, until Vincent was at the house, was 30 minutes. It was even after 5 pm. When he arrived, we told him what we thought, he went to look and said, "Nope" the freon was good, it was actually a capacitor. They had it stocked on the truck and it was fixed and he was on his way in 1 hour. Rate was under $300 total, parts and labor!!!!! We are in the cool air already!!! Call this company if you want honest work at a reasonable rate!!! A+ company and techs.”
- Bruce J.
“What a superb company to replace a unit.
Was told they would be here at 0900 hours.
At 0855 they were here. Both Jimmy & Vinny did a fabulous job. They maintained a very high level of professionalism. The prep they do to protect our home was above what really needed to be taken.
Both were very easy to communicate with.
No concern as to who I will call when/ if my other unit needs to be replaced!!
Thank you for a job well done!!”
- Alan C.
“Can’t say enough good things! My AC had been having issues for a while, Robert and Brandon attempted everything they could to fix it for me. Even Brendan had helped me in the past with a quick fix. Unfortunately it was time to get a new unit but they were great through the whole process. Installed a whole new system in half a day! Jimmy and Vinny installed it and did a great job, Brandon and Robert came by to assist. Thanks guys!”
- K S.